Last updated date: 12.07.2026
This policy covers the general principles of cancellation, withdrawal, return and refund that can be applied in consumer transactions. explains. The order-specific contract and the applicable legislation take precedence.
Cancellation requests can be submitted through the account or support channels before the order is shipped. Whether cancellation is possible or not is determined by the status of the order, the nature of the product and whether the production or customization process has started.
As a rule, the consumer has the right to withdraw within 14 days from the delivery of the goods within the scope of distance selling, without giving justification and without paying any penalty. A withdrawal notification can also be made before the goods are delivered.
The withdrawal request can be submitted with a clear statement via the return field in the user account, support form, support@allbazaardan.com e-mail or the seller communication channel specified in the order contract.
After the withdrawal notification, the product should be sent to the actual seller return address notified to the user and, if possible, with the return code given. is sent. The product should not be sent to the platform center without checking the order-specific return address.
The consumer can examine the product in accordance with its operation, technical specifications and usage instructions. Use that exceeds ordinary inspection, missing parts or damage caused by the user may be evaluated according to the circumstances of the concrete case.
The right of withdrawal may not be exercised in cases listed in the legislation.Main examples:
In case of valid withdrawal or cancellation, the collected amounts are refunded within the period and method specified in the legislation. As a rule, the refund is made in accordance with the payment instrument used and no additional costs are imposed on the consumer.
Who bears the return shipping costs; It is determined according to the pre-order information, the carrier used, the return method specified by the seller and the applicable legislation. In case of a defective or wrong product, the consumer will not be charged any costs contrary to the legislation.
If the return request is rejected, the reason will be notified to the user. The user can submit additional documents, object to platform support and contact the competent consumer authorities.
allbazaardan.com is a multi-vendor electronic commerce marketplace. The actual seller of a product; It is shown on the product page, cart, payment step, preliminary information form, distance sales contract, invoice and order details. The seller may be Aydın Kaydin's sole proprietorship or an independent seller registered on the platform.
For the products offered by the independent seller, the accuracy of product information, compliance with the legislation, price, stock, invoice, cargo, delivery, withdrawal, return, warranty and after-sales obligations belong primarily to the relevant seller.The platform operator's own obligations and responsibilities arising from the applicable legislation are reserved.
Platform: allbazaardan.com
Service model:Multi-vendor electronic commerce and online marketplace platform
Legal operator: Aydın Kaydin Sole Proprietorship
Tax number: 5370203844
Address: Hamzabey Mahallesi, Karacabey Caddesi No:25/7, Mustafakemalpaşa / Bursa 16500, Türkiye
Phone: +90 535 920 73 78
E-mail: Destek@allbazaardan.com
KEP: aydin.kaydin@hs01.kep.tr
Digital support requests can be submitted at any time through online channels. Telephone and live support access is provided according to the current support calendar announced on the site.