Frequently Asked Questions | allbazaardan.com
Is Allbazaardan the seller of all products?
No. The platform is multi-vendor. The real seller of the product is shown on the product page, cart, payment screen and order agreements.
Is shipping always free?
No. Shipping cost and free shipping conditions, if any; The product, seller, campaign and delivery address are displayed before payment.
Can I cancel my order?
Cancellation requests can be made for orders that have not been shipped. Different rules may apply for some products and services that are personalized or have started to be performed.
Can I return the product?
Except for legal exceptions, consumer transactions may have a 14-day right of withdrawal. The return address and method specific to the order must be used.
When will my refund be reflected in my account?
After the seller or platform completes the return process, the time for the amount to be reflected in the account may vary depending on the bank or payment institution.
What should I do when a damaged product arrives?
Protect the packaging and product, take photos or videos, if possible, prepare a cargo report and request with the order number.
How do I reach the seller?
Use the registered communication or message channels on the product and order page. Be careful about off-platform payment and personal information requests.
What should I do if I see suspicious transactions on my account?
Change your password, close open sessions and send an urgent security notification to [email protected].
Important statement about marketplace nature
allbazaardan.com is a multi-vendor electronic commerce marketplace. The actual seller of a product; It is shown on the product page, cart, payment step, preliminary information form, distance sales contract, invoice and order details.The seller may be Aydın Kaydin's sole proprietorship or an independent seller registered on the platform.
For the products offered by the independent seller, the accuracy of product information, compliance with the legislation, price, stock, invoice, cargo, delivery, withdrawal, return, warranty and after-sales obligations belong primarily to the relevant seller. The platform operator's own obligations and responsibilities arising from the applicable legislation are reserved.
Business and contact information
Platform: allbazaardan.com
Service model:Multi-vendor electronic commerce and online marketplace platform
Legal operator: Aydın Kaydin Sole Proprietorship
Tax number: 5370203844
Address: Hamzabey Mahallesi, Karacabey Caddesi No:25/7, Mustafakemalpaşa / Bursa 16500, Türkiye
Phone: +90 535 920 73 78
E-mail: [email protected]
KEP: [email protected]
Digital support requests can be submitted at any time through online channels. Telephone and live support access is provided according to the current support calendar announced on the site.