Safe Shopping and Fraud Protection | from allbazaar
Safe Shopping and Protection from Fraud | allbazaardan.com
Last updated date: 15.07.2026
Text version: 1.0
Platform: allbazaardan.com
1. Purpose and scope
This page has been prepared to help protect users who shop on allbazaardan.com from the following risks:
fake websites,
phishing links,
off-platform payment requests,
account takeover attempts,
fake sellers and stores,
fake or counterfeit products,
payment and refund frauds,
shipping and delivery frauds,
fake customs and tax declarations,
artificial intelligence-supported audio and video imitations,
fake support or bank agents,
remote access and screen sharing attacks,
misleading cost and delivery notifications in cross-border shopping.
Secure shopping does not only depend on the user's attention. allbazaardan.com; It aims to implement risk-proportionate measures such as seller verification, transaction recording, payment security, risk analysis, limitation of suspicious accounts and review of user notifications.
This page does not limit the user's rights of withdrawal, return, defective goods, refund, warranty, compensation and dispute resolution.
2.Allbazaardan's official domain name
allbazaardan.com's main global marketplace domain name:
allbazaardan.com
Check the domain name in the address bar of the browser carefully before taking action.
The following methods can be used on fake sites:
removing one letter in the domain name.
using different alphabet characters that are similar to each other,
adding dashes, numbers or additional words to the domain name,
showing the name “allbazaardan” as a subdomain of another domain name,
imitating the campaign, payment or cargo tracking page,
redirecting to a fake site with search engine advertising.
sharing a fake shopping link from a social media account.
The presence of the word "allbazaardan" on an internet address does not by itself indicate that that page belongs to allbazaardan.com.
3. Subdomains and redirects
If a different subdomain is used for payment, user account, seller panel or support service, check whether the address is really under the allbazaardan.com domain.
For example:
hesap.allbazaardan.comis a real subdomain structure.allbazaardan.sahte-site.combelongs to thesahte-site.comdomain.
If you are directed to the payment institution or bank page, check which organization the opened page belongs to and the seller, transaction and amount information shown on the payment screen.
4. HTTPS and the lock symbol
The address must start with https:// and the browser must display a valid certificate.
However, the lock symbol only indicates that the connection between your device and the server you are visiting is encrypted.Fake websites can also use security certificates.
For this reason, not only the lock symbol:
the correct spelling of the domain name,
which organization the page belongs to,
the merchant information on the payment screen,
product and real seller information,
the referral address. The whole
should be looked at.
5. Suspicious links
Not every link sent via email, SMS, social media or messaging app is secure.
Be especially wary of links sent with the following phrases:
“Your order will be cancelled.”
“Your payment has failed.”
“Your cargo could not be delivered.”
“You will clear your customs fee immediately. pay.”
“Your account will be suspended.”
“Verify your information to receive your refund.”
“Use the coupon you won.”
“Pay within the last few minutes.”
“A prohibited product was found in your package.”
“Your new delivery address. Confirm.”
“Your card has been overcharged.”
The Ministry of Commerce recommends users to check their domain names against fake campaigns, payment and verification links sent on social media and digital channels, not to make payments from links of unknown origin and not to share their personal information.
Instead of entering the link in the message, check the order status from your account by typing allbazaardan.com directly into the browser. get it.
6.Official payment channels
Payment for a product must only be made through the official payment method offered for the relevant order on allbazaardan.com.
The following payment requests sent by the seller via message, phone, e-mail, WhatsApp or social media may carry high risk:
personal IBAN,
bank on behalf of a different person or company account,
payment link created outside the platform,
crypto asset address,
digital wallet account,
gift card or prepaid code,
money transfer service,
unrecognized electronic money account,
direct “to avoid paying commission” payment,
deposit or reservation fee outside the platform.
Payment outside the platform may be excluded from order registration, refund system, seller tracking and dispute review.
7. Payment requests to a foreign bank account
In the global marketplace, it is possible for the seller to be located in another country. However, the presence of a foreign seller does not mean that the user must make a payment to any foreign bank account sent to him by message.
Before payment is made:
whether the account is presented on the order screen,
the account owner's connection to the real seller,
name of the payment institution,
currency,
total Check the cost,
return method,
fees that the bank may apply
.
A security review may be required if the seller changes the payment account after the order is placed, asks you to send money to a different country, or uses a third-party account.
8.Final check before payment
Check the following information before confirming payment:
name or trade name of the actual seller,
store name,
country of residence of the seller,
product name, model and variant,
quantity of product,
product cost,
shipping and insurance fee,
tax and customs information,
payment currency,
total collection amount,
delivery address,
payment institution,
area of the payment screen. name.
If the price on the product page and the amount or currency on the payment screen are different, create a support ticket before confirming the transaction.
9. Exchange rate and currency
In cross-border transactions, the display currency of the product, the payment currency and the currency of your card account may be different.
In this case:
conversion rate used by the platform,
rate of the bank or payment institution,
foreign transaction fee,
conversion of the card institution.
the exchange rate difference on the return date
may affect the total cost.
Make sure to check the currency shown on the payment screen and the total amount to be collected.
If the seller requests a different currency or additional exchange rate difference than the order amount on the platform, notify the platform support.
10.Protection of card and bank information
Do not share the following information with the seller, support officer, cargo employee or anyone who calls you on the phone:
card PIN code,
card security code,
internet or mobile banking password,
SMS verification code,
mobile banking confirmation,
bank customer password,
e-mail account password,
e-Government password,
full image of the front and back of the card.
A call from a person claiming to be a bank or platform officer does not mean that you should share this information.
Fraud protection information of the Banks Association of Türkiye; It emphasizes not to share passwords and verification codes, not to send money on the orders of unknown people, and to contact the bank immediately when suspicious transactions are noticed.
11. Virtual card and transaction limits
If your bank supports it, for online shopping:
virtual card,
temporary card number,
low shopping limit,
instant transaction notification,
temporarily closing the card,
3D Secure or strong customer You can use security features such as verification
.
Keeping the card limit limited to the transaction amount can help reduce the damage that may occur in case of unauthorized transactions.
12.Fake payment screens
Scammers can create pages that resemble the screen of a bank, card institution or payment service provider.
Do not enter payment information in the following cases:
if the page opens on an unknown domain,
if the browser gives a security warning,
if the bank password is requested directly on the website,
if the application for payment or if you need to download a file,
if you want to establish remote access,
if the transaction amount and the seller are not visible,
if you are asked to tell the SMS code to the person on the phone,
if the link was sent by the seller in a private message.
Close the suspicious page and repeat the transaction directly on allbazaardan.com. start.
13. QR code fraud
The QR code in an e-mail, product package, brochure, message or social media content can lead to a fake payment or account login page.
After scanning the QR code:
check the opened domain name,
do not enter the bank password,
do not install an unknown application,
payment amount and the recipient. do not give approval without verification,
do not open device permissions unnecessarily.
Payment made with the QR code sent by the seller later may be independent of the platform order.
14. Strong and unique password
Use a strong password in your allbazaardan.com account that you do not use in other services.
Your password:
long enough,
hard to guess,
independent of your personal information,
not used in other accounts
Name, date of birth, phone number, store name or simple number sequences should not be used as passwords.
Using the same password on different sites may cause a data breach in another service to put your allbazaardan.com account at risk.
15.Two-step verification
Enable two-step verification to the extent it is offered on your account.
Send verification codes with:
seller,
person claiming to be a support person,
bank official,
courier worker,
social media account.
.
If the transaction, device, country or amount written in the code message does not match your transaction, do not enter the code.
16. Email account security
The security of your allbazaardan.com account also depends on the security of the email address linked to your account.
For your email account:
use a separate and strong password,
enable two-step verification,
keep recovery information up to date,
unknown sessions. turn it off,
check forwarding rules.
Email account compromise may lead to misuse of password reset links.
17. Shared devices
When making transactions from an internet cafe, shared computer, hotel device or someone else's phone:
do not save the password in the browser,
do not use the “remember me” feature,
log out at the end of the transaction,
do not save payment information,
do not save the downloaded invoices or documents on the device
If possible, perform payment and authentication transactions only from your own device.
18. Public and untrusted networks
Making payments and account transactions on public Wi-Fi networks may pose an additional security risk.
On untrusted networks:
do not enter card information,
do not change password,
do not upload an identity document,
accept unknown certificate warnings. do not,
do not perform banking transactions.
If possible, use your personal mobile connection or an encrypted network you trust.
19.Device security
On your phone, tablet or computer:
make operating system updates,
keep browsers and applications up to date,
use reliable security software,
do not install unknown applications and browser plug-ins,
use a screen lock,
remotely when the device is lost. enable the locking feature.
Devices whose security support has expired or have been modified without authorization may be at higher risk.
20. Remote access and screen sharing
Remote access or screen sharing application upon the request of a person who identifies himself as:
allbazaardan.com support officer,
bank or payment institution employee,
customs officer,
cargo employee,
police, prosecutor or public official
Do not install it.
Through these applications, the attacker can:
view your bank account,
read your verification codes,
transfer money,
seize your card or identity information.
allbazaardan.com requires you to remotely connect to your device for order or return process. it doesn't hold.
21. Fake support staff
The following requests are not suitable for a normal support process:
sharing the bank password,
telling the verification code,
transferring money under the name of “secure account”,
payment to personal IBAN,
paying again to get a refund.
establishing a remote connection application,
sending both sides of the card,
sharing the identity document from the messaging application.
End the suspicious conversation and submit a new support ticket via [email protected] create.
22.Artificial intelligence, voice and image impersonation
By using artificial intelligence, fraudsters can:
imitate the voice of a person you know,
create the image of a bank or support officer,
prepare realistic product photos and videos,
create a fake store or brand representative,
impersonate a public official.
Do not rely solely on audio or video when requesting an urgent money transfer. Verify the request through a different communication channel you know before.
The Ministry of Commerce has announced that users should be careful against deposit requests made through artificial intelligence-supported fake phone and social media content and report suspicious IBAN, phone or website information to the competent authorities.
23. Checking the real seller
Before placing an order, the seller's:
name or trade name,
store name,
country of residence,
store reviews,
product and category history,
delivery Review the conditions,
return and warranty statements,
verification status on the platform
.
Just because the seller is verified or registered does not mean that all its products are perfect or that every transaction is risk-free.
24. Determination of the real seller
The real seller of a product, to the extent possible:
on the product page,
in the basket,
at the payment stage,
in the preliminary information or contract records,
in the invoice or commercial document,
order
shown in the details.
If the store name on the product page and the seller on the payment screen, invoice or contract are different, notify the support unit before completing the transaction.
25.Evaluation of foreign sellers
When shopping from a seller in another country, also check the following information:
the seller's country of residence,
shipping destination country,
product manufacturer and importer information,
delivery time,
whether tracked cargo is used,
return.
in which country the address is located,
in which countries the warranty service is valid,
who bears the return shipping cost,
customs and import costs,
support channel that can be used in dispute.
The fact that the seller is located in another country does not mean that the mandatory consumer rights in the delivery country are eliminated in any case. The rights to be applied may vary depending on the transaction and country.
26. Examining the product page
Check the following information on the product page to the extent possible:
brand and model,
product code,
technical specifications,
whether the product is new, second-hand or refurbished,
manufacturer and importer,
origin and shipping. country,
package content,
stock status,
delivery time,
return conditions,
warranty area,
product safety warnings.
Descriptions that are incomplete, inconsistent, poorly translated or copied from other sites are a risk sign. maybe.
27.Unrealistic prices
Carefully examine products offered at unusually below market value.
Indicators of risk may include:
accepting bank transfers only,
discount for leaving the platform,
pressure to pay immediately,
failure to disclose product source,
fake brand or certificate of authenticity,
newly opened store with no history,
using the same image in different stores,
pricing the product even lower than the cost of entry into the country and tax.
Low price alone is not evidence of fraud; It should be evaluated together with other indicators.
28. Fake campaigns, sweepstakes and coupons
Fraudulent attempts:
prizes presented as if they were won,
promises of free products,
fake coupons,
use of well-known brand names,
limited time pressure,
payment to get the prize.
surveys that require bank information
can be used.
Do not enter payment or personal information if the campaign does not appear in your allbazaardan.com account, cart or official campaign page.
The Ministry of Commerce points out that fake campaigns, misleading advertisements, data theft, fake sweepstakes and phishing attempts are among the methods used in digital consumer fraud. suffers.
29.Comments and reviews
Product and store reviews can make decision making easier; However, it is not a guarantee of security on its own.
Suspicious review indicators:
excessive number of reviews in a very short time,
expressions that are very similar to each other,
use of the same reviews on different products,
content unrelated to the product,
only overly positive and undetailed reviews,
verifiable shopping. no history.
The platform may review the relevance of reviews to the relevant product and transaction and limit misleading reviews.
30. Counterfeit and counterfeit products
The following information must be included, to the extent appropriate for the product:
invoice or commercial document,
serial number,
manufacturer or importer,
authorized dealer or supply document,
warranty information,
mandatory conformity and safety marks.
If you suspect that the product is fake, imitation or contrary to the declaration of authenticity, stop using the product and report it to the platform.
The platform may:
temporarily remove the ad,
request supply documents from the seller,
review other ads of the same seller,
deactivate the seller's account. may restrict,
cooperate with trademark rights holders or competent authorities.
31. Unsafe products
Product:
electric shock,
fire,
explosion,
injury,
poisoning,
child safety,
chemical Stop using the product if it poses a risk in terms of content,
hygiene,
allergen or
expiration date.
Do not give or resell the product to another person.Notify the actual seller, the platform and the authorized institution when necessary.
The expiration of the warranty period does not prevent reporting serious product safety risks.
32. Customs, taxes and import costs
For cross-border orders, depending on the country of delivery:
customs duty,
import tax,
value added tax,
carrier handling fee,
customs presentation or storage fee,
product Category-specific permit or inspection costs may
occur.
Before placing an order, check on the product page or at the payment step:
whether taxes are included in the price,
who will carry out the customs clearance,
who bears the additional fees,
whether it is possible to import the product into the country
If the seller asks you to send a previously undisclosed tax or customs fee to your personal account after payment, report it to the platform before making the payment.
33. Fake customs and cargo notifications
Scammers can send fake messages with the following phrases:
“Your shipment is stuck at customs.”
“Illegal material found in your package.”
“Legal action will be taken against you.”
“Pay additional fee for delivery.”
“Customs penalty immediately Deposit.”
“Enter your card information for address verification.”
The Ministry of Commerce has announced that money can be requested by sending an account number or link with fake notifications such as “your shipment is in customs”, “illegal substance found in your shipment” or “a fee must be paid for delivery”.
You can place your order not from the link in the message, but from your allbazaardan.com account, the carrier's official channel or Check through the official customs channels of the relevant country.
34.Cargo tracking security
Check your cargo tracking number via:
order details,
platform notification,
carrier's official website or application
.
Do not assume that the first ad result in the search engine is the carrier's official site.
Tracking. If a card number, bank password or remote access application is required, stop the process.
35. Check during delivery
To the extent possible during delivery:
integrity of the package,
number of parcels or products,
external damage,
cargo label,
sender information,
whether the wrong product was sent.
check that it has not been sent.
If the package appears to be crushed, torn, wet or opened, you can ask the carrier officer to issue a status or damage report.
The absence of a report does not automatically eliminate the consumer's legal rights regarding the wrong, incomplete, defective or damaged product.
36. Preservation of delivery evidence
Retain the following records in case of a problematic delivery:
outer packaging,
shipping label and tracking number,
product label,
serial number,
invoice or order document,
photo of opening the package or video,
images showing the damage,
carrier report,
seller and platform correspondence.
Not changing, repairing or transferring the product to another person before the inspection is completed may help preserve the evidence.
37.Fake return and refund requests
For a real refund, the user must provide:
bank password,
SMS verification code,
photo of both sides of the card,
remote access permission,
new payment,
money to personal account. transfer,
crypto asset sending
is not requested.
As a rule, the refund is carried out through the relevant order record and in accordance with the payment method used for purchase.
Do not pay attention to requests such as “Pay tax, commission or verification fee first to receive your refund”.
38. Fake chargeback and bank representative notifications
Scammers claim that your card transaction will be reversed or the bank will pay you:
account information,
verification code,
remote connection,
prepayment,
transaction may ask for
fee.
The card transaction dispute or chargeback process should only be carried out through the official channels of your bank or card institution.
Do not give a bank verification code to anyone who claims to speak on behalf of the platform or merchant.
39. Seller account takeover
A seller's account that previously seemed reliable may be hijacked by unauthorized persons.
The following changes may be a sign of risk:
sudden change of payment method,
redirection to a personal or foreign third-party account,
unusual language or message format,
leaving the platform. pressure,
unusual discounts,
selling completely different products from the store's previous activity,
sudden change of delivery or return address.
In case of doubt, do not make payment and report the store to the platform.
40.User account compromise
In your account without your knowledge:
order,
payment attempt,
address change,
password reset,
message,
refund request,
coupon or balance.
Your account may have been compromised.
Immediately:
Change your password.
Close open sessions.
Check your e-mail account.
Review your bank and card transactions.
Notify allbazaardan.com support.
Change the passwords of other accounts where you use the same password.
41. If you made a suspicious payment
If you entered payment information, sent money or shared a verification code on a suspicious link:
Call your bank's official call center immediately.
Secure your card or digital banking access.
Change your passwords from a trusted device.
Account transactions.
Keep suspicious IBAN, phone numbers, links and messages.
Send detailed notification to allbazaardan.com.
If there is fraud or unauthorized transaction, contact the law enforcement, prosecutor's office or authorized institution in the relevant country.
The Ministry of Commerce recommends that you contact the bank without wasting time in suspicious financial transactions and in case of victimization, IBAN, phone number and internet. recommends that information such as the website be submitted to the competent authorities.
42.Protection of evidence
Do not delete the following evidence in suspicious cases:
screenshots,
internet addresses,
e-mail headers,
phone numbers,
IBAN or foreign account information,
messaging records,
order and payment numbers,
bank receipts,
cargo and customs documents,
seller store information,
transaction dates and currencies.
Do not reopen the suspicious file or send it to others. Record the name of the file, the sender, and the time it was sent.
43. Suspicious incident reporting to the platform
You can report suspicious transactions through the following channels:
E-mail: [email protected]
KEP: [email protected]
The notification should include the following information, if possible:
account e-mail address,
order number,
seller or store name,
seller's name country,
date and time of the incident,
suspicious connection,
phone, IBAN or account information,
currency and amount,
description of the incident,
screenshots,
bank or authorized institution application information.
Do not share your bank password, card PIN code, security code or full card number in the notification.
44.Vulnerability notification
If you discover a technical vulnerability on allbazaardan.com:
do not download user data,
do not access other accounts,
do not modify the system or data,
do not use the vulnerability for fraud or payment processing,
before sharing the vulnerability publicly.
Your report may include:
the page where the vulnerability was seen,
repeat steps,
the device or browser used,
a brief description of the risk,
a screenshot that does not contain personal data
. Malicious link and cyber security reporting processes are authorized in Turkey. It is carried out through cyber security channels. USOM's malicious link and security reporting infrastructure provides up-to-date malicious address lists and reporting channels.
45. Security measures that the platform can implement
allbazaardan.com may apply the following measures in proportion to the risk:
seller identity and commercial record verification,
e-mail and phone verification,
bank account and seller name matching,
strong password rules,
two-stage verification,
secure connection,
payment institution integration,
session and transaction records,
unusual login detection,
payment and order risk analysis,
bot and automated usage prevention,
fake products and advertisements review,
account and store restriction,
user notification system,
product safety and recall controls.
No technical system can completely eliminate all fraud risks. This does not eliminate the platform's obligation to implement the necessary technical and administrative measures.
46.Suspicious transaction measures
In cases of fraud or security suspicion, the platform may:
request additional identity or account verification,
take the order for temporary review,
verify the payment result,
terminate sessions,
request password renewal,
disable product or store visibility.
the seller may suspend payment or progress payments in accordance with the legislation and the contract,
may temporarily suspend the account,
cooperate with the payment institution or authorized institution when necessary.
Measures are applied taking into account the risk of the event, the evidence at hand and proportionality.
47. Risk of off-platform transactions
Payments or agreements made outside the platform:
may not be linked to allbazaardan.com order record,
may not be verified with the platform's payment and refund system,
may not be associated with the seller's account,
may cause evidence problems in cross-border disputes
may remain outside the platform's transaction security mechanisms.
If the seller directs you off the platform in order to avoid the platform fee or offer a lower price, it may constitute a security and contract violation.
48. Duty of care and legal rights of the user
It is important for users to comply with the security recommendations on this page.
However:
there is no shipping report,
the packaging is opened,
the seller does not accept responsibility,
the seller's account has been compromised,
the product is shipped from a foreign country
performing the transaction in a different currency
does not automatically eliminate all legal or contractual rights of the user.
Each event; The order, payment, behavior of the parties, security records, defect, country of delivery and applicable legislation are evaluated separately.
49.Marketplace nature and distribution of responsibilities
allbazaardan.com is a multi-seller electronic commerce marketplace.
For products offered by independent sellers:
accuracy of product information,
price and stock,
compliance of the product with the legislation,
invoice or commercial document,
shipping and delivery,
warranty and after-sales services
may be primarily the responsibility of the real seller and other economic operators responsible according to the legislation.
This situation may require the operator of allbazaardan.com to:
show real seller information,
platform security. provision,
operation of the consumer demand system,
information entered or changed by the platform,
platform campaigns,
payment and refund processes,
suspicious and unlawful activity notifications,
transaction and personal data security,
own contract and It does not eliminate the responsibilities that may arise in terms of its commitments
50. Bank, card and payment objections
In case of unauthorized card transaction, payment amount mismatch or undelivered product claim:
first contact the platform and the real seller on record,
review the objection process of the payment institution,
contact your bank's official channel,
order and delivery evidence. keep it.
Card payment objection, chargeback or similar action right; Card institution rules may vary depending on the bank's procedure, transaction type and application period.
The possibility of recovery may be more limited for off-platform transfers or crypto asset payments.
51.Official remedies
If the problem cannot be resolved with platform support and the seller, depending on the type of incident:
to the bank or payment institution,
to the consumer institution in the delivery country,
to the consumer arbitration committee or consumer court in Turkey,
to law enforcement units,
Cumhuriyet An application may be made to the prosecutor's office,
customs or product safety institutions,
relevant data protection or cyber security institution
.
In case of suspicion of fraud or crime, creating an in-platform support record alone does not replace the official application.
52. Updating the policy
This page:
new fraud methods,
payment and verification systems,
cross-border sales model,
customs and logistics processes,
artificial intelligence-supported attacks,
platform security Its features can be updated in line with
legislation and official institution warnings
.
The current version date is shown at the top of the page.
53.Business and contact information
Platform: allbazaardan.com
Service model: Global multi-vendor electronic commerce and online marketplace platform
Electronic commerce intermediary service provider and legal operator: Aydın Kaydin Sole Proprietorship
Tax number: 5370203844
Address: Hamzabey Mahallesi, Karacabey Caddesi No:25/7, Mustafakemalpaşa / Bursa 16500, Turkey
Phone: +90 535 920 73 78
E-mail: [email protected]
KEP: [email protected]
Fraud, phishing, fake seller, fake product, unauthorized payment, account takeover, fake cargo and security vulnerability notifications can be sent at any time through online channels.
Telephone and live support services are provided according to the current work and support calendar published on allbazaardan.com.
54. Allbazaardan approach
allbazaardan.com; It aims to bring together buyers and independent sellers in different countries with the principles of open seller identity, registered payment, transparent cost, trackable delivery and accessible support.
Trust in the global marketplace:
clearly displaying the real seller,
payment being made within the platform,
transparency of currency and total cost,
customs and delivery conditions.
risk-based inspection of sellers and products,
quick reporting of suspicious transactions,
recording of after-sales requests
The purpose of Allbazaardan is; To create a reliable global marketplace where the user can not only buy products from different countries, but also see who they are transacting with, make their payments through the registered channel, understand international delivery costs, report suspicious transactions and access their rights.